Billing

I am being charged monthly for my usage, so why am I not receiving a check at the end of the relevant period for what is in my escrow balance? – Net consumers

For the months that you have been receiving charges on your bill, it is due to the fact that you are a net consumer for those bill periods (+kWh). As a net consumer, you are using more kilowatt-hours than you are generating, so you are paying for the excess kilowatt-hours you consumed. This payment being

By |2020-06-22T17:20:13-07:00June 22nd, 2020|, |Comments Off on I am being charged monthly for my usage, so why am I not receiving a check at the end of the relevant period for what is in my escrow balance? – Net consumers

Will I be able to opt out of a Smart Meter if I join Pomona Choice Energy?

Pomona Choice Energy generates power. Southern California Edison owns and maintains the energy distribution system, including the meters at your home or business. So, if you wish to opt out of a Smart Meter, please contact Southern California Edison directly.

By |2020-06-22T17:22:52-07:00June 22nd, 2020|, |Comments Off on Will I be able to opt out of a Smart Meter if I join Pomona Choice Energy?

What is Pomona Choice Energy’s position on “Smart Meters”? Are you going to change my meter?

Pomona Choice Energy provides electricity generation only. As a Community Choice Aggregation program, our scope is limited to generation services and cannot expand to include metering services. Therefore, Pomona Choice Energy does not have any control over whether or not our customers receive Smart Meters from (SCE) Southern California Edison.

By |2020-06-22T17:23:07-07:00June 22nd, 2020|, |Comments Off on What is Pomona Choice Energy’s position on “Smart Meters”? Are you going to change my meter?

Who do I call with questions about my bill?

If you ever have questions about the Pomona Choice Energy portion of your bill, you can visit our website to see a detailed breakdown of the bill at www.pomonachoiceenergy.org call us at (909) 620-2079 or email us at CustomerService@PomonaChoiceEnergy.org. If you have questions about the rest of your Southern California Edison bill, call Southern California

By |2020-08-17T10:51:11-07:00June 22nd, 2020|, |Comments Off on Who do I call with questions about my bill?

What are PCIA and other fees?

Southern California Edison charges Pomona Choice Energy customers a Power Charge Indifference Adjustment (PCIA) and a Franchise Fee Surcharge. Both are calculated based on the number of kilowatt hours used each month. The PCIA is intended to ensure that customers who switch to Pomona Choice Energy pay for energy that was acquired by Southern California

By |2020-06-22T17:29:57-07:00June 22nd, 2020|, |Comments Off on What are PCIA and other fees?

Who will send me my bill?

You will continue to get just one bill from Southern California Edison. A few lines on the bill change since the charges for power generation will go to Pomona Choice Energy instead of Southern California Edison.

By |2020-06-22T17:30:31-07:00June 22nd, 2020|, |Comments Off on Who will send me my bill?

Do I get billed separately by Pomona Choice Energy?

No. We work together with Southern California Edison so that you will get just one bill each month. Our charges for electricity generation are included on your Southern California Edison bill. Pomona Choice Energy charges for generating the electricity you use. When you begin receiving our electric generation service, the charges for generation that used

By |2020-06-22T17:30:50-07:00June 22nd, 2020|, |Comments Off on Do I get billed separately by Pomona Choice Energy?